This used or refurbished product has been professionally inspected and tested to ensure it works and looks new. This is how a product is part of Amazon Renewed, your point of contact for refurbished used products: A customer buys a new product and returns it or exchanges it for a newer or different model. This product is inspected and tested by Amazon-qualified suppliers to work and look new. Then the product is sold on Amazon as an Amazon Renewed product. If you are not satisfied with the product, you can exchange it or have it refunded under the Amazon Renewed warranty.