This pre-owned or refurbished product has been professionally inspected and tested to ensure it works and looks like new. This is how a product is part of Amazon Renewed, your point of contact for refurbished pre-owned products: A customer buys a new product and returns or exchanges it for a newer or different model. This product is inspected and tested by Amazon qualified suppliers to ensure it works and looks like new. Then the product is sold on Amazon as an Amazon Renewed product. If you are not satisfied with the product, you can exchange or get a refund under the Amazon Renewed Guarantee.